Quality Assurance

All client projects are managed via rigorous and skilled project management and quality standards. The certifications and accreditations outlined below form the framework for all client work undertaken by Advanced 365.

ISO27001, Information Security Management System

Advanced 365 holds the ISO27001:2005, Information Security Management System (ISMS) certification for its activities including, and associated with, the provision of data centre hosting facilities, management of data operations and the provision of its managed services including remote management services, support and maintenance of IT systems and application software and the design, deployment and operation of IT and networking solutions.

The most widely recognised security standard accreditation in the world has been awarded to Advanced 365 for its data centre and managed hosting operations, which form the backbone of its outsourcing services.

ISO27001 replaces the replaces the BS7799 accreditation and is the requirements specification that will enable businesses and organisations throughout the world to develop a best-in-class ISMS.

ISO27001 comprises 10 detailed control disciplines including, information security policy, security organisation, asset classification controls, personnel security, physical security, communication management, access controls, system deployment, continuity planning and compliance. These disciplines demonstrate Advanced 365's ability and commitment to delivering the highest quality of managed security services to customers, and its ability to guarantee the highest levels of assurance to individuals and organisations using or relying upon its services.

As a managed services provider the accreditation is key to showing Advanced 365's commitment to providing their clients with the very highest standards of security in this increasingly demanding and complex area of the business environment.

Advanced 365 holds the ISO14001, Environmental Management System (EMS) certification for all of its business operations.

 

ISO14001, Environmental Management System

ISO14001 is the most widely recognised environmental standard accreditation in the world has been awarded to Advanced 365 specifies a process for controlling and improving a company's environmental performance.

ISO14001 comprises 6 detailed areas including; general requirements, environmental policy, planning, implementation and operation, checking and corrective action, and management review. Through meeting these requirements it means that and an organisation has identified elements of the business that impact on the environment and have produced objectives for improvement, including a management program to achieve them with regular reviews for continual improvement.

As a managed services provider the accreditation is key to showing Advanced 365's commitment to providing industry leading IT services to clients and delivering cost savings and carbon efficiencies through utilising best environmental management practice.

 

ISO9001

Advanced 365 is ISO9001 accredited. Advanced 365 is committed to managing projects via the highest quality standards in order to minimise risks and ensure delivery on time. The ISO9001 accreditation is a measure of this commitment.
The quality assurance system includes:

• An established policy on quality
• A quality procedure manual
• An officer designated for ensuring and maintaining quality standards
• Regular quality reviews with audits performed both in-house and by an external independent body
• A list of approved suppliers
• Clearly stated and unambiguous written procedures

 

TickIT

Advanced 365 has TickIT accreditation demonstrating a proven commitment to providing high quality software and applications. To meet customers' expectations, software suppliers and in-house developers define and implement a quality system which covers all essential business processes in the product life cycle. TickIT's quality system objectives are guided by the ISO9001 framework.

ITIL (IT Infrastructure Library)

Advanced 365's support services management disciplines conform to the ITIL framework.

 

National Outsourcing Association

Advanced 365 is a member of the National Outsourcing Association (NOA). The NOA is the UK’s only outsourcing trade association. Advocating best practice, the NOA represents outsourcing end users, vendors and other companies which support outsourcing, such as legal firms, consultancies and HR. The NOA is involved in research, events, education and public affairs.