Managed Services

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The technical support we have received from Advanced 365 has been key in allowing us to develop our new e-commerce application with Advanced 365 acting as both a trusted partner and technical consultant throughout the process.

Head of E-Commerce
RS Components
By working alongside Advanced 365, we've proven that we offer an extremely successful service to our clients - a service that simply wouldn't have got off the ground without the knowledge, expertise and support of Advanced 365.

Operations Director
NLA
From the beginning Advanced 365 demonstrated they understood what we wanted to achieve and how technology could best be utilised to meet our needs.

Head of Information Systems
Royal Albert Hall
Through working with Advanced 365, our ICT team can now focus on those areas of IT that add unique value to the organisation.

Virtual IT Director
AAT
As the strategic systems team for Morgan Sindall, we wanted to provide our business with the best solution possible around our key business challenges: expand business collaboration, increase efficiency and improve workflow.

Group Head of Information Systems
Morgan Sindall Plc
In an ever changing business environment, we need to work with a managed services partner that can offer us a flexible service that is able to adapt to the way we work allowing us to deliver a first class service to our customers.

Head of Corporate Services
HS1
Advanced 365 helped us produce an online proposition that has been universally well received by consultants, employers and scheme members alike.

Vice President
Merrill Lynch Investment Managers
By choosing Advanced 365, we now have a robust, resilient and efficient managed IT service in place which allows Intertek's personnel to concentrate on those areas of the business which give us real competitive advantage.

CIO
Intertek
Advanced 365's experience and reliability has proved important in allowing Moorfields to fulfil its main role as a national centre for ophthalmic care.

IT Director
Moorfields Eye Hospital
Advanced 365 has enabled Marie Curie to obtain the best value for money from its technology investment. As a charity it is critical that every '£' spent on IT offers more than a '£' back in benefit.

IT Director
Marie Curie Cancer Care
We first started working with Advanced 365 as a training provider training our team on JBoss technology. It was from this initial engagement that Advanced 365 quickly became a trusted advisor and key partner throughout the lifecycle of the project.

Head of Development
Siemens Financial Services Ltd
Our partnership with Advanced 365 creates real business value for Fixnetix and from day 1 Advanced 365 were able to demonstrate both their technical expertise in Sun technology and an in-depth understanding of how to solve our business requirements.

Chief Technology Officer
Fixnetix
ABS' system, coupled with Advanced 365's managed service, will provide us with a flexible solution that can adapt with the ever-changing needs of the NHS, both now and in the future.

Strategic Project Manager
Tees, Esk and Wear Valleys NHS Foundation Trust
Deploying a new infrastructure in parallel with an office move had the potential to be immensely stressful but working with an IT partner whom we could have 100% confidence in made the process so much easier.

IT Manager
Bristows

Managed Services

Distinct from our Full IT Outsourcing service, our Managed Services are a set of utility based services designed around the needs of businesses who have an expert in-house IT function but who still require additional support for managing certain elements of their environment. These complementary service offerings are designed to help organisations focus on delivering IT services that offer real business value back to their business, as opposed to �running around keeping the lights on� managing services that offer no business advantage.

With Managed Services, some clients come to us for specific services such as managed backup or systems monitoring, whilst others see us as an additional flexible resource, working in partnership with the manager responsible for IT services, and supplementing the in-house IT support team.

Utility managed services to cover all of the core IT operation functions that a typical IT department is responsible for, covering the full spectrum from the desktop to the data centre

Flexibility of approach to meet individual company requirements – not a one-size-fits-all approach

Leverage economies of scale through Advanced 365 Private Cloud, dedicated facilities, shared services, and a wide technical skill base

Customers engage to discuss both pre-defined and bespoke services as required

Every service or solution is done so with operate in mind, so no matter if it is designed for you to manage in-house or for Advanced 365 to manage as a managed service you can be sure that the same high standard approach, procedure and quality control have been applied

All services governed by a Service Level Agreement (SLA) ensuring you get a true 24x7 IT infrastructure designed to meet your business objectives

Choice of a standalone professional services project, a tactical out-tasked managed service around specific utility IT functions, or a full outsourced managed service where we take responsibility for delivering all of your IT

Example services include; Managed Backup, Managed Storage, Managed Citrix/VDI, Managed Email and Systems Monitoring.

The key for Advanced 365 clients is that they decide which Utility Managed Services they need.

The Advanced 365 methodology for helping customers best maximise their IT investment is based on working with them to help define their Business IT Roadmap. By benchmarking current environments and building a desired state model showing where they need their IT to be, it allows organisations to establish clear, achievable roadmaps to transform their IT from a cost centre into a strategic business asset.

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