All hail, HMRC!
At a time of year when it is popular, often for very good reason, to outline the inefficiencies of HMRC and the problems associated with submitting tax returns, I wanted to outline a personal experience that showed things are not all bad.
To me it comes down to proper planning and submitting the return before the deadline. My brother runs a tax practice and generally we don’t see him in January as he is working pretty much 24×7 submitting returns for clients that don’t get their records to him in reasonable time. Explaining to them the consequences of their actions is not always a comfortable experience!
Having confirmed my UTR in December (and having had to reapply for the password!) I pressed the submit button on Sunday 4th January at 14.33 and was somewhat amazed to see a small tax rebate in my bank account the following Friday 9th January. Less than a week for processing the claim, confirming the rebate and getting this into my bank account is nothing short of excellent.
I wonder how many organisations pay their suppliers in less than a week of getting the invoice!
