Payroll World is one of the UK’s leading payroll magazines and the awards ceremony will take place at the Hilton London Bridge Hotel in London on November 16th, 2011. 

Advanced Business Solutions will join around 300 professionals from the payroll sector, and awards will be presented to teams and individuals who demonstrate their professionalism, pioneering efforts and commitment to improving the reputation of the payroll department.

To make the final of these prestigious awards, ABS had to demonstrate success in one or more of the following areas:

• Significant cost savings / business benefits to clients
• Customer satisfaction including client testimonials
• Innovative client solutions. 

So let’s hope we can raise another celebratory glass next month!

On a roll…. is a post from Advanced Business Solutions - Supplier of accounting software, business intelligence and document managment

The technology marketplace is a confusing place. Mergers are common, a large number of outsourcing providers exist and it’s often a struggle to choose one IT supplier from another, especially when there is little to tell their software systems/services apart!

For the IT manager, stuck in the middle of a complex tangle of vendor propositions and three letter acronyms, finding the right partner can be a tricky task. So, how can a customer get satisfaction from a supplier?

A simple ‘finger in the air’ test will not suffice. Good supplier relationships need work and your selection of a provider must be well thought through. If you speed through the tendering and evaluation process, you are likely to be left disappointed.

Recommendations from peers are helpful, as are previous experiences. But do not simply rely on the tried and tested. Suppliers can sometimes surprise and a thorough evaluation of your available options might present a new potential provider.

Your supplier needs to provide satisfaction across a series of areas. Value for money is obviously important but it should not be your only consideration.

Does the software meet your organisation’s particular needs? Is the software reliable and does the supplier provide quality and local after sales support?

Is the supplier financially stable and likely to be around in ten years’ time? The modern business is technology-enabled and the crucial role of IT means you must know that the provider of any implemented system is likely to be a viable partner for many years to come.

Contracts need to be tight and measures set in place. But once you’ve selected a supplier, don’t simply rely on contractual arrangements and vague KPIs to assess whether you are getting customer satisfaction. Continue to evaluate your suppliers through a series of carefully honed metrics to make sure they understand you and can readily respond to your needs. Ultimately you need to feel that your providers are delivering real value for money.

Getting satisfaction from a supplier doesn’t have to be impossible. The best providers will be partners; trust, metrics and importantly, regular communication, can make this partnership a reality.

See which IT suppliers have made the grade by being shortlisted for this year’s Software Satisfaction Awards: http://www.softwaresatisfaction.co.uk/2010-shortlist

Can’t get no supplier satisfaction? is a post from Advanced Business Solutions - Supplier of accounting software, business intelligence and document managment

This award is for ‘Email Product of the Year’ and was won by Version One’s DbMail electronic delivery software.

Well done to the Version One team for adding another much deserved award to the trophy cabinet – the cabinet will soon have to be extended to cope with this endless winning spree

For further information about the DM Awards 2008, visit http://www.dmawards.com/ and for information about Version One’s DbMail, visit dbmail

Yet another award for Version One is a post from Advanced Business Solutions - Supplier of accounting software, business intelligence and document managment

Version One is being presented the award in celebration of the company’s carbon neutral initiative which involves reducing CO2 emissions across the company and offsetting emissions by planting trees. Version One has so far planted 2000 trees since the launch of its initiative in October 2006.Well done to all the staff at Version One, you’re my green heroes

Version One – Green Hero Winners is a post from Advanced Business Solutions - Supplier of accounting software, business intelligence and document managment