Business Intelligence
| Customer Portal | Contact | Follow ABS on Twitter | 0845 160 6162 |    |
| Customer Portal | Contact | Follow ABS on Twitter | 0845 160 6162 | |
Our Strategic BI Consulting services apply across our entire solution portfolio, including our own products and best-of-breed products from other leading vendors.
Advanced Business Solutions’ implementation consultancy is focused on achieving a successful result first time, not discovering risks or unforeseen costs part-way through a project. Our proven, robust implementation methodology:
If your organisations prefers a traditional Prince2 style waterfall development, Advanced Business Solutions’ implementation documentation becomes the cornerstone of your Project Initiation Document (PID). Alternatively, in Agile and Lean methodologies, our documentation can form the basis of your organisation’s User Stories and Product and Sprint Backlog documents.
Over 100 specialist BI & CPM consultants have been trained in Advanced Business Solutions’ rigorous and successful Business Intelligence and Business Analytics implementation methodology. They also bring deep industry specific expertise from both public and private sector to tailor systems and results to your organisation specifically.
Fully trained, confident end-users help your organisation put its new Business Intelligence and Business Analytics systems to use swiftly, and get the very most out of the systems on an on-going basis. Advanced Business Solutions is able to adapt packaged training to include your organisation’s data, for example, so that all users gain a much better understanding of the functionality of the system. The same materials can be used for induction training too.
Advanced Business Solutions also offers ‘train the trainer’ programmes so that your personnel deliver the training required.
Some users will need greater knowledge of the system than others. For example, some will be creating reports whereas others will simply be reading them. Depending on the scale of the roll-out and the types of users involved, Advanced Business Solutions’ may recommend a one-off or a phased approach to training.
Proactively, our support services ensure that software versions and functionality are always up-to-date, and reactively, our team of over 60 dedicated support consultants work to resolve any support issues as swiftly and easily as possible. Calls are tracked and monitored 24x7 and customers can login through a dedicated portal for the latest status and to access our comprehensive database of FAQs and ‘self service’ support facilities.
Advanced Business Solutions also provides remote intervention and management, and fully supports the ITIL standard for incident and problem management. As most Business Intelligence and Business Analytics implementations contain bespoke elements, customers have peace of mind that all installations are underwritten by Advanced Business Solutions’ own development division as part of our standard customer support agreements.
Advanced Business Solutions proven implementation methodology avoids expensive and time consuming false starts in Business Intelligence and Business Analytics’ systems deployment. Accurate assessments of costs and timescales enable you to make an informed decision on the scale and the timing of the proposed implementation.
Being able to mix and match packaged and tailored training delivered by Advanced Business Solutions or your own personnel means that you can put the best fit solution in place and reduce direct costs.
Once trained, decision makers usually experience instant improvements in productivity. Supported by speedier, higher quality decision making, your organisation is ready to make step change transformations, build on them with continuous improvement and achieve strategic advantage for your organisation through successful Business Intelligence and Business Analytics.