Social housing has become an increasingly important issue across the UK in recent years, with large volumes of housing stock being transferred from local authorities to housing associations.
The housing association sector continues to change and evolve in response to key government initiatives that are centred on the Government's efficiency agenda. This drive for efficiency and improved electronic information within the sector is placing finance and IT professionals under increasing pressure. There has never been a greater need to provide solutions that can respond to this change and still deliver more cost-effective customer services.
Many housing associations are tasked with transforming themselves, whilst also meeting new standards and regulations. In particular issues such as stock transfers, ALMOs, RSL merger and acquisitions, and development partnerships all convey new and demanding challenges to the organisation. Amongst all this, housing associations need to provide an increasingly diverse range of customer-centric services and still achieve good ratings in inspections.
Managing housing stock in the most efficient and customer-focused way is a key priority for all housing associations. In conjunction with this, housing organisations need to be able to meet key performance indicators (KPI's) and show an excellent return on investment (ROI). To effectively achieve this housing associations need flexibility within their software solutions.
With all these issues surrounding the sector it is essential to have internal systems which provide efficient and integrated financial, HR and payroll and housing management that can underpin organisational growth, provide comprehensive management information and help in recruiting, retaining and developing staff.