Advanced Pharmacy Services
Pharmacies are increasingly delivering essential healthcare services focused on prevention, management and treatment; such as minor ailments, anticoagulation, substance misuse and vascular screening. Advanced Pharmacy Services, developed with pharmacists and commissioning bodies, enables them to deliver multiple public health services in an efficient, cost effective and quality assured manner.
As the service is highly configurable, it can support any combination of services and enables the streamlining of processes incorporating patient registration, appointment scheduling/capacity management, screening/consultation, automated messaging via DTS to GPs/healthcare providers and comprehensive management reporting.
Advanced Pharmacy Services is a fully hosted SaaS solution which is easy to deploy and readily accessible to community pharmacy and users within other environments such as fixed or mobile community venues. It facilitates the provision of easy to access services for hard to reach cohorts.
Easy to use for clinicians and non-clinicians, Advanced Pharmacy Services’ graphical interface also supports user engagement. Highly scalable, this proven solution may be used initially for a single service and then expanded to deliver other services, providing a familiar and consistent look and feel for users providing multiple services.
Comprehensive management reporting functionality enables the commissioning organisation to achieve service visibility, control and demonstrate effectiveness in improved patient care and cost savings. In parallel, pharmacists can quickly and easily report on delivered services and automatically generate the appropriate billing allowing them to focus on revenue generating activities instead of time intensive administrative tasks.
Advanced Pharmacy Services management solution for local enhanced services:
Anticoagulation monitoring
- Patient registration
- Appointment scheduling to support capacity management
- Predefined step-by-step patient testing for Practitioners incorporating the recording of:
- Adverse events, lifestyle changes or changes to medicines
- INR test results and assessment of target vs actual
- Highlighting of high or low entries
- Dosage prescribed including batch
- Appointment recall scheduling including location of test
- Identification of DNAs to support follow up safety actions
- Electronic DTS messaging of results to GP surgeries for care continuity
- Comprehensive management reporting ie. INR ranges demonstrate that x% of patients’ INR were within acceptable ranges
Minor ailments
- Patient registration and immediate appointment scheduling to consultation
- Recording of patient symptoms
- Electronic referral to Protocol documents for Practitioner guidance
- Recording of patients eligible for FOC prescriptions
- Generation of online prescription form with electronic link to filtered drugs database
- Optional patient service satisfaction questionnaire
- Electronic messaging of results to GP surgeries for care continuity
- Practitioner generation of PCT invoicing providing a consolidated figure for consultations given and medication dispensed
- Comprehensive management reporting
Substance misuse and needle exchange
- Patient registration including anonymous patients
- Appointment scheduling including recurring patterns to support capacity management and planning
- Recording of DNAs and system alert to highlight patients missing consecutive appointments
- Management of patients requiring supervisor
- Configuration of optional questions specific to your service such as ‘main drug used’
- Supports referral process where needle exchange patients wish to be referred
- Recording of needle packs requested and number/size of sharp bins returned
NHS Health Checks
- Fully configured to support the national vascular screening programme
- Incorporates the Framingham risk algorithm as default however QRISK2 and JBS2 are also available
- Step-by-step process culminating in a visual representation of patient’s risk score
- ‘What if’ analysis to illustrate to the patient how lifestyle changes can impact their score
- Secure and automated DTS messaging of the results to the patient’s GP
- Automated referral process to referral services ie. smoking cessation
- Configurable patient printed handout enforcing risk score results
- Management reporting suite for service provision analysis and KPI
