"Improving the
processes, and the
tools, will drive service
enhancements and
deliver economies
alongside the
traditional values of
patient/service-user
care."
Stewart Maxwell,
Chief
Executive,
Cerrus Ltd
Advanced Health & Care's solutions can provide proof of attendance and proof of service delivery in Clinical Care (eg. iNurse), Home Care (eg. StaffPlan Monitor and iConnect) and Residential Care (eg. Saturn Biometrics).
A range of technologies are utilised in order to give optimum performance in each respective service area, whilst ensuring maximum compliance and unobtrusiveness for service users and staff alike. These include Near Field Communication (NFC) enabled mobile phones (providing a full 'Point of Care' solution), landline-based Caller Line Identification (CLI) and the latest fingerprint readers.
Sophisticated scheduling and rostering systems optimise staff utilisation by matching appropriate skills or qualifications to a particular job and taking into account travel time, pereferences, etc.
These devices allow arrival and departure times to be recorded, fed back to the hub system in real-time and update bookings with actual service delivery information; essential for effective management of service delivery, streamlining financial processes and removing the administrative burden and expense of timesheet management. Such capabilities may be utilised to drive sophisticated time-based, task-based or outcome-based billing and payroll functions. Staff deployment is made more agile and management reporting and capacity planning becomes timely and accurate.
From a provider’s perspective, demonstrable savings may be achieved in terms of staff costs and efficiency gains, whilst commissioners can track service delivery in real-time, and relate provider payments to the actual care provided.
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