"We have more than achieved our project objectives with the implementation of Crosscare. We work with children and their families over long periods of time and Crosscare supports us in providing the best possible care through providing an integrated approach to the different care provision from multiple sites and services. In the future we will be able to analyse patterns of care for our families based on the recording of clinical notes. Hopefully this venture will mean that many more child hospices will benefit from the extended product and see the benefits to the essential services that they deliver."
Sarah Ramsey,
Finance & IT Director,
Demelza
Adastra's call centre heritage, advanced interoperability capability and built-in clinical and operational decision support framework makes it an ideal choice for referral management services wanting to streamline their processes and safely and efficiently route referrals to the correct endpoints.
Adastra's speed and flexibility allows services to quickly and easily record patients' details and requirements, optionally pass them to interim assessment clinicians for approval and then electronically send them to the final destination.
Using Adastra's built-in capacity management functionality, outlying services can maintain their own service details, ensuring that information is both timely and accurate for staff managing the referral process. And because every referral is time and date stamped every step of the way, managers are able to measure the service's overall performance and each and every referral's progress.
Plus, outlying clinicians can even make electronic referrals into the service over the web, using Adastra's referral management web access module.
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