"We have more than achieved our project objectives with the implementation of Crosscare. We work with children and their families over long periods of time and Crosscare supports us in providing the best possible care through providing an integrated approach to the different care provision from multiple sites and services. In the future we will be able to analyse patterns of care for our families based on the recording of clinical notes. Hopefully this venture will mean that many more child hospices will benefit from the extended product and see the benefits to the essential services that they deliver."
Sarah Ramsey,
Finance & IT Director,
Demelza
Walk-in centres, polyclinics and GP-led health centres rely on Adastra to deliver service excellence in the challenging and dynamic world of 'on-demand' care. The application's ability to quickly record unregistered or unscheduled patients’ details, safely triage them for urgent or life threatening emergencies and then signpost them to the correct clinician is unique. The needs of those patients referred away by the front desk or clinicians can easily be recorded and reported, providing service providers and commissioners with otherwise unavailable data about patient requirements. Such data is invaluable to support commissioning and service redesign - commissioners can now see how many patients demand other types of service by precise date and time.
Using Adastra's configurable case lists and appointment system, staff can track patients throughout the service in real-time, and because everything is date and time stamped the entire patient journey can be measured and analysed - from initial telephone call, through to arrival, consultation, prescribing, internal or external referral to another department or service, and closure. Crucially, Adastra helps maintain clinical continuity by automatically sending the consultation details through to the patient's own GP.
Adastra's integrated national care records and leading primary care patient records provides clinicians with immediate connection to useful and often crucial patient information regardless of IT system provider and geography.
Adastra is unrivalled in its ability to deliver connected care (including third-party triage products, NHS Pathways, NHS Direct/24, Map of Medicine and many others) and comprehensive medicines management functionality (which includes support for local formularies and generic equivalents) and it’s easy to understand why Adastra is the number one choice for walk-in centres, polyclinics and GP-led health centres.
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